Company · A TechDilation business

We build the software that moves Australia’s orders.

Synvora is an AI-powered logistics platform from the team at TechDilation. Since 2012 we’ve helped distributors, carriers and retailers digitise, optimise and automate every step from order to doorstep.

97%+Client retentionClients stay because the software keeps working.
50+Clients servedAcross Australia, the UK, India and the US.
14Years building softwareSince 2012, under TechDilation.
145+Years of combined experienceEngineers, designers and logistics specialists.
Our story

From a Perth dev shop to a logistics platform.

We didn’t set out to build logistics software. Our clients kept asking us to fix the same problems: orders keyed twice, drivers chased by phone, stock nobody trusted. So we built the fix, and kept building.

“The best logistics software is the one your team actually wants to use.”How we build
  1. 2012

    TechDilation is founded

    A small Perth team building web and mobile apps for local businesses.

  2. 2019

    Logistics becomes the focus

    Driver apps, dispatch dashboards and proof of delivery for delivery operators.

  3. Then

    ERP-connected ordering

    OrderPad brings B2B trade ordering online, synced in real time with Sage.

  4. Today

    Synvora

    One platform for orders, warehouse and delivery, with SynvoraBot adding AI where it helps.

Management

The people behind Synvora.

Small enough that you talk to the people in charge. Experienced enough to have seen most of what can go wrong on a dock.

Talk to our team
Scott, Chief Executive Officer

Scott Van Heurck

Chief Executive Officer

Sets the direction and works closely with clients to make sure every project pays for itself.

Peta, Director

Peta Van Heurck

Director

Runs operations and delivery, so every rollout is planned with your team and supported long after go-live.

Our people

The team you’ll work with.

Product, delivery and support people who know your project by name.

James Whitfield, Head of Product

James Whitfield

Head of Product

Shapes the roadmap with the people who use Synvora every day.

Sophie Nguyen, Implementation Manager

Sophie Nguyen

Implementation Manager

Plans each rollout and keeps go-live on track.

Liam Carter, Solutions Consultant

Liam Carter

Solutions Consultant

Maps how your orders move and where the time goes.

Amara Okafor, Customer Success Manager

Amara Okafor

Customer Success Manager

Your first call after go-live, for training and support.

Our vision

Every order moves without re-keying, phone chasing or guesswork.

We’re redefining what logistics looks like by putting human, social and environmental capital first, and using emerging technology where it genuinely helps.

Our promise

What working with us should feel like:

  • Lower operating costsFewer kilometres, less re-keying, fewer mistakes.
  • Happier, more productive teamsLess phone chasing, clearer days.
  • Better delivery experienceLive ETAs and proof your customers can see.
  • Room to growSystems that scale with new sites, fleets and channels.
What we value

Four things we won’t compromise on.

Honesty

We say what the software can and can’t do, and quote what it will really take.

Excellence

Tested with real orders and real data, and kept current as new tools and AI arrive.

Respect

For the pickers, drivers and dispatchers who use our software every day.

Personal approach

We study your operation first, and an engineer who knows your system picks up the phone.

Our work

Software that’s live and in use.

  • Food & Beverage
  • Courier, Express & Parcel
  • eCommerce & Retail
  • 3PL & 4PL
  • Building & Trade Supply
  • Field Service

Trusted by businesses across Australia and beyond

  • GBI
  • Xpress Delivery
  • LEAP
  • Kodiak Fire Protection
  • FENIX
  • Mills Recruitment
  • Triniteq
  • Newhaul
  • Liberty Liquors
  • Titan Recruitment
  • techbrain
  • Key Factors
  • WR
  • BCashflow Positive
  • HireIntelligence
  • On My Feet
  • Apraava Energy
  • Safer Space

Planning your next logistics project?

Tell us how orders move today. We’ll show you where the time goes, and what to fix first.