Xpress Delivery
One app for picking, delivery and inspection.
We built a mobile driver app and a live dispatch dashboard so every pick, delivery and inspection is recorded against the docket, on the phone, as it happens.
- CustomerXpress Delivery
- LocationPerth, Western Australia
- SolutionDriver app + dispatch dashboard
- PlatformiOS, Android & web
01
The challenge
GBI’s delivery operation needed drivers and warehouse staff working from one mobile app, with every pick, delivery and inspection recorded against the docket instead of on paper and phone calls.
02
The solution
- One iOS and Android app for picking, delivery and inspection
- Job map with colour-coded stops, docket search and client filters
- Picks by day, with driver, route, sequence and run
- Barcode scanning to confirm product, brand, model and quantity
- Proof of delivery: location and product photos, notes, recipient and signature
- Live dispatch dashboard, synced with product, driver and brand data
03
The outcome
Same drivers, same trucks, same customers. The difference is where the information lives.
Before
- Paper dockets on a clipboard, re-typed back at the office
- “Did that one go out?” phone calls to drivers through the day
- Delivery photos sitting in personal camera rolls
- Inspections written up separately, after the fact
After
- Each pick and drop scanned against the docket on the phone
- Dispatch sees status as it happens, without ringing anyone
- Photos, signature and recipient stored with the order
- Inspections recorded on site, in the same app
One app, one record per docket.
Live in production · dashboard shown with demo data
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