Most operations dashboards fail the same way: they show everything, so nobody looks at anything. The dashboards that get used answer one question for one person, at the moment they need it.
Start with the decision
- Warehouse lead at 7am: which orders can’t be picked in full?
- Dispatcher at 11am: which deliveries are at risk today?
- Accounts at 4pm: which delivered orders are ready to invoice?
Show exceptions, not totals
Totals feel reassuring and change nothing. A list of the five orders that need attention, with the reason, gets acted on.
If a number doesn’t change a decision, it doesn’t belong on the screen.
Trust comes from the data underneath
A dashboard is only as good as the systems feeding it. If orders, stock and deliveries live in disconnected tools, fix the connections before you build the charts.
