We learn your problem via consulting
Before we write a line of code, we map your operation end to end — the gaps, the workarounds and the real bottlenecks — so the solution fits from day one.
LOGISTICS SOLUTIONS BUILT AROUND YOUR OPERATION
Software for the people who keep Australia moving
Synvora helps Australian distributors, wholesalers and logistics businesses streamline operations with connected ordering, inventory, transport and ERP software.
Australia-wideMetro, regional & interstate
Sage / SAPERP integration in production
24/7AI exception monitoring
100%Australian-hosted data
Trusted by businesses across Australia and beyond
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One platform, one record
From the customer’s cart to their front door.
Ordering, warehouse, route planning and delivery that already talk to each other, with your ERP as the system of record.
How it fits together
One connected workflow. Fewer manual handoffs.
One order, five steps, every module connected.
- 1OrderCustomers order online in OrderPad.Order Management
- 2SyncThe sales order lands in your ERP.ERP Integration
- 3FulfilPicked, scanned and packed.Warehouse Management
- 4TransportRuns planned, drivers assigned.Transport Management
- 5DeliverProof of delivery, synced back.Delivery Management
1
OrderCustomers order online in OrderPad.
OrderPad for B2B ordering
B2B ordering that works with your existing business systems.
Trade customers order online with their own pricing. Every order goes straight into your ERP.
How an order flows
- 1Customer places an orderLog in, search and add to cart.
- 2They see the right pricingAccount pricing, stock and credit from your ERP.
- 3They choose how to payCard, credit or bank transfer; delivery or pick-up.
- 4The order lands in your back officeA sales order is created in Sage. No re-keying.
Live with GBI. Trade customers across WA order at orders.gbi.com.au.
Once ordering and business data are connected, AI can help your team handle repetitive tasks and spot exceptions sooner.
New in OrderPad · AI add-on
Meet SynvoraBot, the AI assistant inside OrderPad.
Finds products, fills carts, checks overnight syncs and flags orders that look wrong. It works on your OrderPad and Sage data, and asks before it changes anything.
Logistics AI in action
Emailed purchase orders, turned into draft sales orders
Customers email a PDF. SynvoraBot reads it, matches products and pricing in your ERP, and drafts the order for your team to approve.
- PO arrives by emailPDF or spreadsheet
- AI reads and matchesProducts, pricing, delivery address
- Draft sales orderFlags anything it isn’t sure about
- Your team approvesNothing is sent without a person
Find 15mm marine plywood and add 10 sheets to my cart.
- Searching the OrderPad catalogue · “15mm marine plywood”
- Checking your account price and stock in Sage
Found it. This is the 15mm marine plywood in the GBI range:
2440×1220 15MM MARINE PLYWOOD (GBI) (60)SKU GBIP-012188 · Plywood › Marine · 15mmYour account price $000.00 / sheet
- 10 sheets added to your cart
- In stock for delivery on the next AM run
Cart total $0,000.00 inc. GSTView product
Were there any Sage sync failures last night?
- Reading the OrderPad ↔ Sage sync log · 6 pm to 6 am
- Checking each failed record against Sage
Last night’s sync processed 1,248 records. 3 failed, and 1 has already recovered:
- SO-24903 · not created in SageThe customer account is on credit hold in Sage. Accounts need to release it.
- Price list update · 42 lines skippedThe new trade price list has no unit of measure for 2 items, so they were held back.
- SO-24907 · timed out at 01:52Retried automatically at 02:14 and created successfully.
Email the accounts team about SO-24903?
How did trade orders go this week compared to last week?
- Reading OrderPad orders · this week vs last
- Matching invoices in your ERP
Orders are up this week, driven by two cabinet-making accounts.
Orders412+8%
Order value$186k+11%
Avg. lines / order6.4−2%
Top account: Coastal Cabinets (38 orders). Busiest day: Tuesday.
Repeat Coastal Cabinets’ last hinge order, book Thursday AM delivery and email them the confirmation.
- Finding last hinge order · SO-24811
- Creating draft order with current pricing
- Checking stock and Thursday AM run capacity
- Draft order SO-24912 created (14 lines)
- Pricing checked against the customer’s price list
- Booked on Thursday AM run, 2 spots left
- Confirmation email ready to send
Needs your approval
Anything unusual in today’s orders?
- Scanning 87 orders placed today
- Comparing with each account’s 12-month pattern
I found 3 things worth a look:
- Quantity spikeSO-24877: 1,000 × edging tape. This account usually orders 100. Possible typo.
- Credit limitHarbour Joinery is at 96% of its limit with 2 open orders.
- Price override3 lines on SO-24880 are priced below cost.
Pull PO numbers, site addresses and requested dates from last year’s emailed purchase orders.
- Reading 1,296 emailed POs (PDF and Excel)
- Extracting fields and matching to customers
| Customer | PO | Site | Requested |
|---|---|---|---|
| Coastal Cabinets | CC-4471 | Joondalup | 14 Mar |
| Harbour Joinery | HJ-0932 | Fremantle | 2 Apr |
| Northside Kitchens | NK-218 | Midland | Unclear |
1,284 records extracted · 12 flagged for review · Export to CSV or your ERP
Which product ranges are growing fastest this quarter?
- Grouping sales by range · last 3 quarters
- Running a seasonal demand forecast
Forecast: laminate demand up about 14% in November. Suggest raising reorder points on 6 SKUs.
Orders still need to be dispatched and delivered. That’s where delivery management comes in.
Our Delivery Management System
Our Products
Delivery Management System
Plan, dispatch, track and prove every delivery.
One screen for your dispatch team: build the day’s runs, see every driver live, and keep a full record of each delivery. White-labelled with your brand.
- Live dashboard orders, delivery status, on-time vs delayed, at a glance.
- Planning board drag jobs onto drivers by time slot, then dispatch.
- Live tracker every driver and order on one map.
- Driver reports each run’s timeline and the path driven.
- Order details & ePOD photos, signature, checklist and customer SMS/email in one record.
Driver app & delivery visibility
Keep drivers, dispatch and customers connected.
For drivers on the road: everything they need for the day in one app, and every update flowing back to dispatch and your customers without a phone call.
- Run on the phone at 6am sequenced stops, navigation and job notes for each drop.
- Scan to confirm every item checked against the docket at pick-up and at the drop.
- Live delivery status on the way, delivered or exception, visible to dispatch and the customer.
- Electronic proof of delivery photo, signature and GPS stamp, synced back to the order and invoice.
- Works with patchy signal captures offline and syncs when coverage returns.
Why operators stay with us
Why businesses Choose Synvora
Five reasons clients choose us — and stay with us long after launch.
Solutions tailored to your operation
No two logistics businesses are the same. We shape the solution around your pricing rules, delivery zones, vehicle types and customer commitments — not the other way around.
Integration-first delivery
We connect to the ERP, accounting and eCommerce platforms you already run, so your team is not re-keying data across systems — it flows automatically.
Automate reporting & monitoring
We build live dashboards, automated reports and alert rules so your team sees what matters — on-time performance, stock levels, exceptions — without digging through data.
Ongoing partnership
We stay after go-live to support, improve and evolve the solution as your business grows — a long-term partner, not a one-time build.
What we deliver
Connected logistics solutions. Built around your operation.
Manage the work. Connect your systems. Automate the rest.
Manage
Orders, warehouse processes and transport workflows, managed in software designed around how your team already works.
- B2B and trade orders
- Picking, packing and dispatch
- Runs, tracking and proof of delivery
Connect
Your ERP, accounting, eCommerce and other business systems, connected so orders, stock, pricing and status move without re-keying.
- ERP and accounting
- eCommerce and ordering portals
- Carriers, email and SMS
Automate
Repetitive tasks, customer notifications and operational exceptions handled automatically, with your team approving anything that matters.
- Repetitive data entry
- Delivery notifications
- Exceptions flagged early
From the blog
Latest Insights & Articles
Practical logistics insights on warehousing, ordering, delivery and the technology behind them, from our team in Perth.
Last-Mile Delivery in Australia: Distance, Density and What Software Can Fix
Long distances, spread-out suburbs and rising customer expectations make the last mile hard here. Software can’t shorten the road, but…
Continue reading
Cloud vs On-Premise for Logistics Solutions in Australia
Where your system runs affects uptime, cost, security and who you call at 6am. Here is how to decide…
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What B2B Buyers Expect From a Trade Ordering Portal in 2026
Trade customers shop online at home. They now expect the same from their suppliers, with their own prices…
Continue reading
Common questions
Frequently Asked Questions
What operators usually ask before they start with us. Anything else, just call.
What does Synvora do?
Synvora helps Australian businesses simplify logistics through software for warehouse management, transport, delivery and B2B order management. We design, build and integrate solutions that connect your operational workflows with the ERP, accounting and other business systems you already use.
Is your software proven in a real operation?
Yes. Our platforms run in production every day: B2B ordering synced in real time with Sage, warehouses of 17,000 m² and more, and mixed fleets from tail-lifts to Hiab crane trucks, delivering across Australia.
Do we have to replace our existing systems?
Usually not. Most projects start by connecting what you already run. We only recommend replacing a system when it’s clearly the bottleneck, and we show you the numbers first.
Can our customers track their own deliveries?
Yes. The TMS sends live tracking links and gives your customers self-service access to delivery status, ETAs and proof of delivery, so fewer calls come to your team.
Which systems do you integrate with?
Sage, MYOB, Xero, WooCommerce, Shopify, Microsoft 365 and Australia Post / StarTrack are standard connectors. We have also integrated Pronto Xi, Acumatica, NetSuite, Dynamics 365, Toll, MachShip and Teletrac Navman. Anything else with an API, file export or database is scoped per project.
How long does implementation take?
A two-week discovery comes first: we sit with dispatch, the warehouse and accounts and map how orders really move. A standard OrderPad or TMS rollout typically goes live in 6–12 weeks after that. Larger ERP integrations are scoped and quoted separately, and we keep improving in short cycles after go-live.
Where is our data hosted?
In Australia, on major cloud providers or your own infrastructure. Access is role-based, every change is logged, and your data is never used to train third-party AI models.
G’day, let’s talk
Send us a message
Tell us a little about your operation. A member of our team will review your enquiry and contact you within one business day.